(US) 1-3 business days via USPS Priority Mail
This time does not include the processing time.
Please expect delays during sale periods and holidays.
return & exchange policy
Processing time is the time it takes to receive the hair from our trusted vendors and enough time for quality control. This allows us to test out the bundles and assure they meet quality standards.
Our processing time is 5-7 business days, most times sooner. If there is a sale, please expect a longer than usual processing time.
If we find something wrong it will be fixed immediately by contacting our vendor and have them send out new bundles to make sure you receive the BEST product.
After your order is processed, you will receive an email with your tracking number. This will be sent to the same email that you used to place the order. Be sure to check your junk folder and wait until 5-7 business days have passed before contacting us.
ALL SALES ARE FINAL. Hair extensions can't be resold after being worn and/or handled, therefore ALL SALES ARE FINAL.
Returns will only be accepted if for any reason you received the wrong item.
If you placed an order and would like to cancel your order, there will be a $30 flat-rate fee deducted.